How Intelli Technical Support Module for Dealer Helps Manufacturers in Analyzing Issues

In Automotive Industry, original equipment manufacturers have few responsibilities, one of which includes timely processing of order of products and spare parts that are required by dealers. Apart from this, it is the responsibility of manufacturers to provide timely technical and non-technical support that is required by dealers to provide better after sale service to end customer. In case of any issue in the product manufactured by manufacturer, dealer fixes the same but there are cases where dealers are not able to fix the issue and need technical support from manufacturers. To raise their issue easily, Intellinet System has developed a module as Intelli Technical Support Module for Dealer. Intelli Technical Support Module for Dealer is an online web-based support module design for dealers so that whenever they face any technical issue or non-technical issue, they can raise technical request using Intelli Technical Support Module for Dealer and can seek support from manufacturers. This support module helps dealers to elaborate the issue in detail so that while analyzing the issue by manufacturers, they will have all the required details and information and based on details and images, video and other supporting documents attached by dealers in Intelli Technical Support Module for Dealer, manufacturers can provide to the point solution of the issue. Intelli Technical Support Module for Dealer is available over internet. It means that dealers can raise technical request as and when they required and once solution has been provided by manufacturers, they can view and implement the solution as per their time availability. Dealers can enter details to enable manufacturers to do analyses and provide solutions using Intelli Technical Support Module for Dealer. Visit www.intellinetsystem.com to know more.