How Manufacturers Check the Quality of Services At Dealer’s Store by Using Intelli Electronic DVR

Tractor is a multi-purpose vehicle which has been used for different purpose. It is used for agriculture purpose, as loader and even for different commercial purpose. As the purpose for which a tractor is used keeps on changing, chances of coming any issue in tractor increases. End customer of the tractor wants quick and faster fixing of the issue. Dealers try to fix the issue that has come in the particular model of the tractor with the help of technical expertise and knowledge but at times, he may not be able to fix the issue and need the assistance of Tractor manufacturers. This generates the need of Dealer Help Desk Software to create technical request and once manufacturers receive the request, they can provide resolution for it. Intelli Technical Support Module is a Dealer Help Desk Software which can be used by dealers to create technical request to manufacturers for the issue which they are facing. Intelli Technical Support Module is an online software which can be access by dealers easily from any location and they can create request to seek the resolution. Once they submit the request to tractor manufacturers, manufacturers can access this Dealer Help Desk Software and can check the issue. Functionality has been enabled in Intelli Technical Support Module that both dealers and manufacturers can communicate with each other. This functionality helps dealers to chase the progress of the issue and can request manufacturers to speed up the resolution time. Dealer Help Desk Software also help tractor manufacturers to ask for more details from dealers which can help them to provide resolution of the issue. By using Intelli Electronic Dealer Visit Report, manufacturers can keep a check on quality of services available at dealer’s store. Visit www.intellinetsystem.com for more details.