Choose Intelli Service Information System for Quick and Secure Communication of Information

Since dealers are frontline for any brand, it’s imperative that they are well versed with the technical, non-technical aspects of the product. This knowledge is shared to them by the original equipment manufacturer who needs to ensure that updated information reaches the dealers on time. With the conventional method, the information was printed on paper and sent to different dealer locations. The method was time consuming and unreliable. In response to this, Intellinet developed the service information system. It is an online solution that enables manufacturers to create and publish process related information and provide safe and secure access of this information to the dealers and distributors.

Creating the information is the easy part. The other matter of concern for the original equipment manufacturer is how to control this information. The information can be relayed to the stakeholders in one go but the point is security and controlled access. Intellinet’s service information system provides an easy solution to this by defining user access levels. The OEM can control access for different users and can define what information should be visible to which type of user based on their portfolio. In short, the access to certain information can be restricted to relevant recipient as per business requirement.

When talking about the user interface of service information module, the manufacturers would find it friendly to use and its user centric algorithm makes it easy for the dealers to look for the needed literature quickly. Timely sharing of information is business critical. With Intellinet’s service information system, OEMs get a platform to publish informational materials, product updates, and organizational announcements and campaigns. Dealers can access this information and enhance their knowledge about the in and out of the product. An informed dealer has a better chance of convincing the customer in favour of the brand.

To conclude it can be stated that for timely and secured relay of business critical knowledge and information, Intellinet’s service information system is well suited.