How does Intellinet’s electronic service information system assist in handling dealer network?

The auto industry’s OEMs manage a vast dealer network to make sure the end-user demand is fulfilled efficiently and rapidly. For such purposes, OEMs feel the need for a quick, easy, and efficient method as paper-pen management is prone to errors and delays. Intellinet has successfully designed software called Service Information System to assist OEMs to navigate, process, and communicate with their massive dealer network. The software delivers value to OEMs as well as to dealers. Why use the Electronic service information system? The integrated dashboard with all the essential details and attributes makes information circulation, catalogue updations easy and handy. In the automotive equipment industry, the parts information, product description, and any changes in prices need to be circulated immediately to concerned dealers to overcome any constraint. However, doing all this manually is just not so feasible. Hence, to automate the process, OEMs should opt for an electronic service information system that not only makes dealer network management easy but would also assist in to and fro communication with the dealers. Highlights-

• Filters and search: The service information system has an easy user interface to filter and search for options. To further ease the process of product navigation, every product is assigned with a unique number and verification attribute.
  

• Notifications The OEMs can tag important documents and information with the “must-read” tag. This will notify dealers by indicating the number on the top bar menu about high-priority documents. This feature makes sure that dealers never miss a critical and important document.
  

• Reporting The report reflects the number of dealers who have read the critical document. This will help OEMs as well as dealers to maintain the flow of information and to assure the delivery of important information.

Conclusion

If integrated by the OEMs, the service information software can mitigate any delay or errors in information flow. This further facilitates the process with high efficiency and easy measurements.

The vast array of dealers can be simultaneously informed about recent product updates, critical information, and price lists thereby overcoming time and speed constraints.