How Efficiently Service Information Software Assists OEMs

To keep dealers and distributors updated with the latest product information, technical changes, latest service requirements, and other such updates, OEMs provide the technical documents. These published documents serve as an information system that keeps the dealers and distributors informed of the latest products. With traditional ways, it is not only difficult to manage such a bigger-sized repository of knowledge, but also to hunt for it and sharing it. Keeping these difficulties in mind, Intellinet has designed the service information software that serves as the central repository to keep a record of all technical documents. All the information is accessible with the OEMs that can be sent to stakeholders with a few clicks. This service streamlines the process by reducing paperwork and thus saves time. When the distributors and dealers are up-to-date with the new information, there is rarely any chance of disputes. Thus, Intellinet’s service information software for OEMs enhances transparency as the information is quickly available. Features of Service Information Software:

• Service Information software for OEMs enables the users to search for data, information and filter documents either by utilizing a drop-down list or by utilizing combination search. The users can search for numerous documents by utilizing different search factors.

• The module offers reports to the OEMs when the updated or existing document was read and by which user. This report keeps the OEM and the admin aware of who has access to what type of documents.

• Admins get the option to restrict the access, he can decide which user can have access to what type of documents as all information is not useful for everyone.

• Besides the read report, OEMs are also offered the disclaimer report. This report includes detailed information about the modules that were availed of different users along with time and date

• This software offers an option to either offer the bulk or single upload of documents from the module.

• To meet the needs of worldwide users, the module supports multiple languages. Recently, only English and French are supported but other languages are being added soon.

The service information software comes with a plethora of features that have become the one-stop solution for OEMs to manage all technical information for transparent and a continued flow of information.