What is the importance of Warranty Management Solution?

Every manufacturer hopes that the product they make, outlives its warranty, but there are always going to be situations when something or the other goes haywire. Warranty management is what will act as a bridge in maintaining the trust in the business relationship. Warranty management solution is a module that helps manufacturers handle all process management related to warranties of the product.

Intelli warranty management solution was devised with this view in mind to reduce warranty cost to minimum, automate and streamline the claims process. With its interactive user interface and cross browser compatibility, it makes the entire warranty process easy to handle. Let’s have a look at some of the world class features on Intellinet’s warranty management solution.

• Multiple Claims: The module allows creation of different types of claims which include OEM PDI, dealer PDI, Post-sale, Campaign, Spare part and Goodwill claim. As per the situation the relevant type of claim can be selected from the drop-down menu.

• Supplier Claim: With warranty management solution in place, the supplier claims are auto generated on the approval of every dealer claim. Earlier the OEM had to manually generate supplier claims.

• Work Queue Management: With Intelli warranty solution claims are auto assigned to designated processors or suppliers based on dynamically pre-defined parameters. These parameters are defined by the OEM based on designation, roles, area etc.

• RMA: Intelli warranty management solution allows OEMs to generate RMA at any point during the processing of claim. It supports integration with FedEx and UPS and offers advanced facilities such as barcode packing, invoice list, commercial list

Apart from the above listed features, Intelli warranty management solution has plethora of other benefits that makes it a one stop solution for all your warranty management related requirements.